Returns & Exchanges

At hello82.shop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on most items in their original condition. Please note that certain limited-edition releases or digital items may be final sale as specified on the product page.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, inserts, and bonus materials are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.